Privacy Policy

 

Last Updated: August 5, 2019

Tag.bio, Inc. (“Tag.bio,” “we,” and/or “us”) values the privacy of the individuals who use our website and related services (collectively, the “Service”). This privacy policy (the “Privacy Policy”) explains how we collect, use and share information from users of our Service (“you”). By using our Service, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our Service is also subject to our Terms of Service (https://tag.bio/terms-of-service).

 

Information We Collect

We may collect a variety of information from or about you or your devices from various sources, as described below.

 

Information You Provide to Us

Registration. When you register for an account, we may ask for information such as your name and email address.

Your Data. Our Service allows you to run real-time, iterative queries and analysis of biomedical data sources. We collect any data sets that you submit to us so we can provide you with analyses. If you create an account, we may store the results of your queries so that you can utilize them in the future.

Communications. If you contact us directly, we may receive additional information about you. For example, if you email our support team, we will receive information such as your name, email address, the contents of your message, any attachments you may send to us, and any other information you choose to provide.

 

Information We Collect When You Use Our Service

When you use our Service, we and our third party service providers may collect information from you through automated means, such as cookies, web beacons, and web server logs. By using the Service, you consent to the placement of cookies, beacons, and similar technologies in your browser and on emails in accordance with this Privacy Policy. The information collected in this manner includes IP address, browser characteristics, device IDs and characteristics, operating system version, language preferences, referring URLs, and information about the usage of our Service.

We may use this information, for example, to ensure that the Service functions properly, to understand the pages or other content you view and interact with, the searches you conduct, and the dates and times of your visits, or to prevent fraud. We use IP address to derive your approximate location. Our service providers also may collect and combine information about your online activities over time, on other devices, and on other websites, if those websites also use the same service providers.

We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Service and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Service. The Service does not respond to browser do-not-track signals.

 

How We Use the Information We Collect

We will not use the information we collect about your use of the Service for any purpose other than to provide the Service to you, and to improve, operate, and maintain the Service. More specifically, we use the information we collect:

• To operate, maintain, enhance and provide features of the Service, to provide services and information that you request, to respond to comments and questions, and otherwise to provide support to users.
• To understand and analyze the usage trends and preferences of our users, to improve the Service, and to develop new products, services, features, and functionality.
• To contact you for administrative, informational, and marketing purposes.  This may include providing customer service or sending communications, including changes to our terms, conditions, and policies, and updates on promotions and events relating to our products and services. 
• To contact you, in accordance with your choices or learning more about how our Service can help you.
• For our business purposes, such as data analysis, audits, security, fraud monitoring and prevention; determining the effectiveness of our promotional campaigns; and operating and expanding our business activities.
• To enforce our Terms of Service or other legal rights.

 

How We Share the Information We Collect

Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of our Service.

As Required by Law and Similar Disclosures.  We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety.

Merger, Sale, or Other Asset Transfers. We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.

Consent.  We may also disclose your information with your permission.

 

Your Choices

Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt-out of receiving promotional messages from us, you will continue to receive administrative messages from us.

 

Third Parties

Our Service may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.

 

Security

We make reasonable efforts to protect your information by using safeguards designed to improve the security of the information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.

 

Children

We do not knowingly collect, maintain, or use personal information from users of our Service under 13 years of age, and no part of our Service is directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at privacy@tag.bio.

 

International Transfers of Data

Our Service is hosted in the United States. If you choose to use our Service from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with the storage and processing of data, fulfilling your requests, and operating the Service. By providing any information, including personal information, on or to the Service, you consent to such transfer, storage, and processing.

 

Close Your Account or Pose a Question

You can close your account and have data about you deleted or ask questions about your privacy on the Service or this privacy policy by contacting us at privacy@tag.bio.

 

Changes to the Privacy Policy

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through the Service, we will notify you through the Service, by email, or other communication.

 

Contact Information

If you have any questions, comments, or concerns about our Privacy Policy, please email us at privacy@tag.bio or write to us at Tag.bio, Inc., 1045 17^th St., Ste 205, San Francisco, CA 94107.